Dough Smith is a former NHL superstar. In this webinar, he narrates his life story and explains how he transformed his life after he met a serious accident which forced him to end his illustrious career prematurely.
He explains with relevant examples how emotional trauma can have seriously negative impact on the performance of your workforce. Similarly, you also have to determine what is hurting their performance and find solutions accordingly. If you do not deal with emotional trauma and other reasons responsible for the poor performance, you will lose out on the ever increasing value of emotional labour.
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Creating a Resilient and High Performing Workforce | Doug Smith | Think Primal | |
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| Education YouTube Video Editor View attributions | Upload TimePublished on 11 Mar 2015 |
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