In a recent poll conducted by The KPI Institute over 51% of the respondents nominated KPI selection as the most challenging aspect of working with KPIs. Building on the content presented during the first seminar of the KPI series, this session presents the fundamental techniques for KPI selection that ensure a rigorous process and quality result.
The main topics covered are:
Planning the KPI selection project.
Stakeholder involvement in KPI selection.
KPI selection techniques (research, clustering, Value Flow Analysis).
KPI scorecard, dashboard and healthogram
Outlining the roadmap of the next steps (documentation, activation, reporting)
Learning outcomes:
Clarity into how to approach KPI selection
Familiarity with KPI selection techniques
Understaning KPI clustering tools
Progressing from KPI selection to value generation from managing with KPIs
About the Speaker
Aurel Brudan
CEO, KPI Institute
Aurel Brudan is the founder and CEO of The KPI Institute, the global authority on Key Performance Indicators research and education. Under his coordination the Institute research team documented over 7,000 KPI examples from 15 functional areas and 24 industries, reviewed 1,000+ performance reports from 125 countries and referenced 20,000+ resources, the result being www.smartKPIs.com, the premier destination for quality performance management and measurement resources. Other research programmes resulted in the development of two maturity models for performance management and measurement, as well as the establishment of the KPI Management Framework to provide the theoretical base for the Certificate in Key Performance Indicators Management.
As a consultant, Aurel conducted numerous performance management system implementations using solutions such as the Balanced Scorecard, operational dashboards and functional performance scorecards. Among his most important clients are Australia Post, the Australian Federal Administration, the Victorian State Government, Brisbane City Council, National Australia Bank, Qatar Supreme Council Of Health and SABIS. As an educator, Aurel has accumulated hundreds of hours of experience in a variety of settings, from open and in-house training delivery to tutoring management for the University of Melbourne. Aurel is a member of the Academy of Management, the Australian New Zealand Academy of Management, the Australian Marketing Institute and Fellow of the Australian Institute of Management.
Aurel has tertiary qualifications in both Economics and Marketing, complemented by postgraduate certificates in Advanced Learning and Leadership. Aurel is also in the final stages of his PhD. candidature, researching Integrated Performance Management Systems at the University of Melbourne and a Graduate Certificate in Commercialisation at the Melbourne Business School in Australia.
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Selecting Key Performance Indicators by Aurel Brudan CEO KPI Institute | MILE Webinar | |
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| Education YouTube Video Editor View attributions | Upload TimePublished on 24 Feb 2013 |
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